Refund policy
No Returns or Exchanges
At Amiraa Jewels, all sales are final.
We do not accept returns, exchanges, or refunds once an order has been delivered.
Please review your order carefully before completing your purchase.
Damaged, Defective, or Wrong Items
We only provide assistance if you receive:
• A damaged item
• A defective item
• The wrong product
If this happens, please contact us within 24 hours of delivery at info.amiraajewels@gmail.com with:
• Your order number
• Clear photos/videos of the issue
• Unboxing video (if available)
Our team will review the issue and offer a replacement or solution, if approved.
Non-Returnable Items
Since we follow a strict no-return policy, the following cannot be returned or refunded:
• Sale or discounted items
• Gift cards
• Personalized/customized products
• Worn or used jewellery
• Items without original packaging
Order Cancellations
Orders cannot be cancelled once they are processed or shipped.
Need Help?
For any questions regarding your order, feel free to contact us at:
📧 info.amiraajewels@gmail.com
